For more than 60 years, diversity, inclusion and belonging (DIB) have been part of our cultural network in the Four Seasons and underline how we do business every day. Our guests and employees come from all parts of the world so we ensure each of them are welcomed, understood and feel at home with us. Our commitment is to treat all with dignity and respect. That is why we in the Czech Republic are working to create an inclusive environment where diverse backgrounds, opinions and experiences are valued and each and every one of our employees feels that they belong and can reach their potential. Our employees are the key to our success.
About our Priorities as an Employer
- Recruiting and keeping top talent
- Enabling employee growth
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- Improving the employee experience
- Establishing a feedback culture
- Nurturing respectful communication
- Fostering diversity, equity and inclusion
We are a human brand. We are a culture brand. We are Four Seasons .
We are the world’s leading operator of luxury hotels and resorts currently managing more than 120 properties worldwide.
Four Seasons Hotel Prague is looking for a talented Restaurant General Manager to join our diverse team of the Italian restaurant & bar CottoCrudo.
About the Job
The stylish restaurant and bar CottoCrudo has a unique view on the Prague Castle and the Charles Bridge. CottoCrudo means “cooked and raw” and introduces a new dining and lounge concept where classic service meets the innovative trends.
About You
You will be ideally a senior professional with strong leadership, interpersonal and analytical skills. You should be able to prioritize and adapt to the changing needs of the operation, while having a solid work ethic, good business acumen and a passion for service. You will support the Director of Food & Beverage and you will be a part of the leadership team who collectively makes key strategic and operational decisions for our main F&B outlets. You will be responsible for a smooth day-to-day operation of the restaurant and the bar. Your primary responsibility will be to ensure that our guests receive the highest level of food quality and service. Other duties involve proper team management and development, annual budget monitoring, managing labor and restaurant operating expenses and developing relationships with guests, key suppliers and industry associates.
About the Job and expected responsibilities:
- Select, train, evaluate and lead all employees, supervisors and assistant managers in the restaurant and the bar to ensure that established cultural and core standards are met with long-range strategic planning for outlet operation.
- The ability to provide recognition, promote good public relations, and handle complaints, concerns or special requests of guests, clients, and group contacts.
- Describe and ensure quality of all food items.
- Provide expert knowledge of wine and spirits in an environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
- Work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality ; attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Analyze the financial performance of the restaurant, develop strategies to enhance the financial performance.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. This also includes forecasting covers and revenues, preparing monthly payroll.
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Have a flexible schedule with the possibility to work morning/afternoon/evening shifts, weekends, and holidays.
Qualifications in detail
- Bachelor degree preferably specializing in hotel/restaurant management or equivalent experience is required.
- 3-5 years of years of previous management experience in a luxury hospitality environment.
- Passionate Food & Beverage operator, following current trends.
- Ability to find creative solutions while taking ownership for duties and tasks assigned.
- Personal integrity with the ability to work in an environment that demands excellence.
- Reading, writing and oral proficiency in the English and Czech language.
- Working computer skills and knowledge including but not limited to Excel, Word, Internet and Micros.
What to Expect
This position is offered for a definite period of time of 24 months with a possible unlimited extension based on your performance. Your trial period will be 6 months. Feedback is a key; therefore, you will be asked to give your feedback on a regular basis and you will also have an informal chat with your 1 up manager and mentor.
FS Prague People value a culture of unique personal contribution and strive for excellence. We value an open and transparent communication and working in a psychologically safe environment. We enjoy having common goals to make us always better and stronger. And we love to have fun together. We want people engaged, committed with a creative and open mindset and a strong sense of responsibility. We want people who enjoy to serve the others.
We hire for the attitude not for the skills.
Benefits Include
Passionate team with lots of fun
Competitive remuneration
Excellent Training and Development opportunities
Discover the world with attractive employee rates at Four Seasons Hotels worldwide
Complimentary Employee Meals and laundry/dry cleaning
Employee benefit cafeteria system
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